Bengaluru : ixigo Trains and ConfirmTkt, India’s leading AI-based train ticketing platforms, have partnered with Swiggy (Swiggy Ltd, NSE: SWIGGY / BSE: 544285), India’s pioneering on-demand convenience platform, to power its ‘Food on Train’ service. By integrating Swiggy’s restaurant network into the ixigo and ConfirmTkt apps, this collaboration provides the required solution to the “on-the-move” traveler’s hunger issue -with the same selection, reliability, and value that customers can expect from Swiggy when they order from their homes.
Through this integration, travellers can access an expanded range of meal choices, from popular national brands to well-known local favourites across cities- opting for familiar go-to meals or exploring regional specialties along their route. The service is designed to make train journeys more convenient by enabling passengers to order their preferred meals seamlessly and have them delivered directly to their seats.
With this partnership, train travellers can browse curated menus, order fresh and hygienic meals from over 40,000 trusted restaurant partners across 160+ railway stations in India, with the ability to track their order in real time, and receive delivery directly at their train seats. Travellers can also book meals from 4 days up to 30 minutes before train arrival. Additionally, Swiggy is offering ‘assured delivery or full refund’ for all food on train orders.
Customers can update their ixigo or ConfirmTkt app to view the list of Swiggy restaurants available on ‘Food on Train’. To order, travellers can select the ‘Order Food on Train’ option on the home page of the ixigo Trains or ConfirmTkt app, enter their PNR number and select the delivery station. They can then browse from a wide range of Swiggy restaurant partners, complete the payment and track their order live.
Commenting on the partnership, Sripad Vaidya, COO, ixigo Trains & ConfirmTkt, said, “Our focus has always been to simplify and enhance every aspect of the train travel journey. Food is an integral part of that experience. By partnering with Swiggy, we are combining our deep understanding of train travel with Swiggy’s strong restaurant network and delivery expertise to further strengthen our existing “Food on Train” feature. This collaboration enables us to offer greater choice, reliability and transparency, while ensuring timely and hygienic meal delivery directly to passengers’ seats.”
Deepak Maloo, Vice President, Food Strategy, Customer Experience & New Initiatives, Swiggy, also added, “India’s railways carry over 18 million long-distance, reserved passengers daily, and hunger doesn’t pause at the platform. Our partnership with ixigo Trains and ConfirmTkt brings Swiggy’s trusted restaurant network directly to the rail journey, covering 160+ stations. For millions of travellers, this means the same quality and convenience they expect at home, now follows them on the train, especially during long journeys.”
India’s on-train food delivery ecosystem has expanded rapidly since IRCTC pioneered the e-catering category, highlighting the growing demand for convenient food delivery during train journeys. This partnership further strengthens ixigo’s existing “Food on Train” offering, enabling travellers to pre-order meals for delivery to their seats at station stops.
Swiggy’s latest consumer data signals a definitive shift from functional transit eating to a curated culinary experience on rails, highlighting some key trends. The ‘Heritage Flavor’ surge is visible: while Biryani remains the undisputed king of the tracks, there is a growing appetite for regional staples. Travelers are increasingly opting for authentic local favorites like Vada Pav, Adai, Appam, and Litti Chokha as they traverse different states. Also, in a heartwarming trend, nearly 14% of orders are now placed by non-travelers. From the comfort of their homes, family members are using Swiggy to ensure their loved ones on board receive a fresh, hot meal at their next scheduled halt. Group feasts are now common for food on train users. Demonstrating the platform’s robust infrastructure, Swiggy has seamlessly fulfilled single orders as large as 45 items, catering to large families and student groups celebrating together in transit.
By bringing together ixigo’s strong rail user base and Swiggy’s expansive food delivery ecosystem, the partnership is set to offer customers more variety, better service reliability and a smoother digital experience, making train travel across India even more convenient.