The Fact Maker

Conrad Bengaluru strengthens its leadership team; appoints Sanjay Kumar as the Director of Finance and Shilpi Khanna as the Director of Operations

Luxury property Conrad Bengaluru strengthens its leadership team with the appointment of Mr. Sanjay Kumar as the Director of Finance and Shilpi Khanna as the Director of Operations.

Prior to joining Conrad Bengaluru, Sanjay has been associated with an array of well-known Indian and International hotel chains such as Accor International, Hyatt International, Marriott International and Bharat Hotels Ltd. His duties entailed managing a wide spectrum of Finance & Accounting functions that encompassed budgeting, forecasting, taxation, auditing, cash flow management and Board representations, while he focused on increasing efficiency and developing robust financial procedures.

Sanjay is known for his strong decision making and flawless execution. As a qualified Chartered Accountant and with his large expertise in hospitality he will be responsible for spearheading complete finance functions for Conrad Bengaluru. In his new role the emphasis will be on maximizing stakeholder returns, formulate sustainable business plans, managing annual budgets and setting financial goals and procedures that assist in the overall efficiency of the hotel.

Commenting on his appointment, Mr Sanjay Baranwal says, “I am looking forward to my new role at Conrad Bengaluru as associating with one of India’s finest properties is truly remarkable. In my new role, I seek to help drive the overall financial efficiencies and profitability while inculcating strategic decisions that help the overall growth of the brand”.

Further supporting the role of operations, Ms. Shilpi’s new role entails heading and managing the hotel operations at the property.

With over 20+ years of industry experience, Ms. Shilpi comes from an illustrative hospitality domain and has worked with a number of reputed luxury hotels such as JW Marriott, Mumbai Sahar, The Oberoi Mumbai, The Oberoi Rajvilas, Jaipur and The Oberoi, New Delhi. In her previous role at JW Marriott Mumbai Sahar, Shilpi was responsible for handling the entire rooms division of the hotel with special emphasis on guest delight. Furthermore, she has also been a part of pre-opening teams to have successfully launched hotels like Weligama Bay and Resort, Sri Lanka, Ritz Carlton Pune and ITC Sonar, Kolkata.

Applauding her remarkable contribution to the field of hospitality, Shilpi was awarded the “Rooms Division Manager of the year 2021” by the IHE excellence awards, she was also awarded the winner of the “Hotelier Director of Rooms of the year” in luxury and upscale segment 2018 to name a few. She has also pursued her Post Graduate Certification in Human Resource Management from XLRI, Jamshedpur along with a Diploma in Hotel Management from Institute of Hotel Management, Catering Technology and Applied Nutrition.

In her current role at Conrad Bengaluru, she will play a key role in overlooking the operations of the hotel across all functions and ensuring the highest level of guest satisfaction. Speaking on her new role, Ms. Shilpi Khanna says, “I am looking forward to my new role as the Director of Operations at Conrad Bengaluru. I am positive to bring forth my experience in the luxury hospitality industry to implement the next phase of operational excellence and further strengthen the property’s presence in the market”.